Privacy Policy

At Solace Mental Health & Wellness, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

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1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, contact details, date of birth, insurance information, and other details you provide when scheduling appointments or contacting us.

• Health Information: Information related to your mental health, medical history, and treatment, which you voluntarily share with us.

• Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, and pages visited, through cookies and similar technologies.

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2. How We Use Your Information
We use your information to:

• Provide and manage mental health services

• Communicate with you regarding appointments, billing, and treatment plans

• Improve our website and services

• Comply with legal and regulatory requirements

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3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:

• Licensed healthcare providers involved in your care

• Third-party vendors assisting with payment processing or website operations

• As required by law or legal process

• With your explicit consent

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4. Data Security
We implement appropriate technical and organizational measures to protect your personal and health information against unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

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5. Your Rights and Choices
You have the right to:

• Access and review your personal and health information

• Request corrections to inaccurate or incomplete data

• Request the deletion of your information, subject to legal and regulatory obligations

• Withdraw consent for data processing where applicable

Please contact us at (346) 691-2073 to exercise any of these rights.

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6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website usage. You can set your browser to refuse cookies or notify you when cookies are being sent.

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7. Data Retention
We retain your personal and health information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

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8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

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9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Solace Mental Health & Wellness
(346) 691-2073

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